Shipping
When you purchase a Wacom product from our eStore, you want to know it's going to arrive safely and on time. So do we. That's why we use UPS standard shipping, ensuring careful handling and competitive pricing.
Environmentally friendly
The environment is important to us - this also applies to our shipments. For this reason, we do not include an additional delivery note in our packages.
With 500 delivery notes saved, we are already saving 7.5 kilograms of wood, 130 liters of water and 26.8 kilowatt hours of energy4
You can find the exact content of your shipment on your invoice and of course you can reach out to us if you have a question about your shipment. In the case of pallet deliveries, we will of course continue to enclose delivery notes.
Rates
Rates are calculated based on the value of your order and include applicable value-added tax (VAT). (Excludes Norway and Switzerland).
Orders over 50 Euros are shipped free of charge, except orders to Cyprus and Malta where UPS Express Saver fees apply. For all other orders, standard UPS fees apply according to country of destination, as shown below.
Delivery times
You should receive your order within 2-3 business days after order confirmation date. To check on its status, please use the UPS tracking feature.
For express shipment you will receive your order within the next 1-2 business day. Please note there are no deliveries on national and German public holidays and that deliveries to rural locations may take longer.
UPS Standard
Delivery time: 2-3 business days after order confirmation
Track and trace: yes
UPS Express Saver
(within the European Union)
Delivery Time: 1-2 business day(s) to almost all European business centres. Deliveries to rural locations may take longer.
Track and trace: yes
Austria
Standard: EUR 5.99
Belgium
Standard: EUR 5.99
Bulgaria
Standard: EUR 5.99
Croatia
Standard: EUR 5.99
Cyprus
Express Saver: EUR 19.99
Czech Republic
Standard: EUR 5.99
Denmark³
Standard: EUR 5.99
Estonia
Standard: EUR 5.99
Finland
Standard: EUR 5.99
France³
Standard: EUR 5.99
Germany³
Standard: EUR 5.99
Greece¹
Standard: EUR 5.99
Hungary
Standard: EUR 5.99
Ireland
Standard: EUR 5.99
Italy³
Standard: EUR 5.99
Latvia
Standard: EUR 5.99
Lithuania
Standard: EUR 5.99
Luxembourg
Standard: EUR 5.99
Malta
Express Saver: EUR 19.99
Monaco
Standard: EUR 5.99
Netherlands
Standard: EUR 5.99
Norway²
Standard: EUR 5.99
Poland
Standard: EUR 5.99
Portugal
Standard: EUR 5.99
Romania
Standard: EUR 5.99
Slovakia
Standard: EUR 5.99
Slovenia
Standard: EUR 5.99
Spain³
Standard: EUR 5.99
Sweden
Standard: EUR 5.99
Switzerland²
Standard: EUR 5.99
¹ Shipments to Greece can take up to 14 days to reach their destination.
² Deliveries to Norway and Switzerland incur additional customs duties, taxes and charges. These are not included in the shipping costs and are invoiced separately from the parcel service. You can find more information about customs duties at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm, about import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially Swiss import turnover tax http://xtares.admin.ch/tares/login/loginFormFiller.do
³ Excluded shipping areas: Greenland, Faroe Islands, Helgoland, DOM-TOM, San Marino, Ceuta, Melilla, Vatican, Canary Islands and Andorra. No deliveries to packing stations.
4A standard package of copier paper (500 A4 sheets, 2.3 kg) requires 7.5 kilograms of wood, 130 liters of water and 26.8 kilowatt hours of energy.” Pro Regenwald
Shipping
When you purchase a Wacom product from our eStore, you want to know it's going to arrive safely and on time. So do we. That's why we use UPS standard shipping, ensuring careful handling and competitive pricing.
Rates
Rates are calculated based on the value of your order and include applicable value-added tax (VAT). (Excludes Norway and Switzerland).
Orders over 50 Euros or £ 50 are shipped free of charge, except orders to Cyprus and Malta where UPS Express Saver fees apply. For all other orders, standard UPS fees apply according to country of destination, as shown below.
Delivery times
You should receive your order within 3-7 business days after it's been shipped. To check on its status, please use the UPS tracking feature.
UPS Standard
Delivery time: 3-7 business days after shipment
Track and trace: yes
UPS Express Saver
(within the European Union):
Delivery Time: Next business day delivery during the day to almost all European business centres. Deliveries to rural locations may take longer.
Track and trace: yes
Austria
Standard: EUR 6.05
Belgium
Standard: EUR 6.10
Bulgaria
Standard: EUR 6.05
Croatia
Standard: EUR 6.00
Cyprus
Express Saver: EUR 19.99
Czech Republic
Standard: EUR 6.00
Denmark³
Standard: EUR 6.30
Estonia
Standard: EUR 6.00
Finland
Standard: EUR 6.25
France³
Standard: EUR 6.05
Germany³
Standard: EUR 6.00
Greece¹
Standard: EUR 6.25
Hungary
Standard: EUR 6.00
Ireland
Standard: EUR 6.20
Italy³
Standard: EUR 6.15
Latvia
Standard: EUR 6.00
Lithuania
Standard: EUR 6.00
Luxembourg
Standard: EUR 6.00
Malta
Express Saver: EUR 19.99
Monaco
Standard: EUR 6.05
Netherlands
Standard: EUR 6.10
Norway²
Standard: EUR 5.04
Poland
Standard: EUR 6.00
Portugal
Standard: EUR 6.20
Romania
Standard: EUR 6.00
Slovakia
Standard: EUR 6.00
Slovenia
Standard: EUR 6.00
Spain³
Standard: EUR 6.10
Sweden
Standard: EUR 6.30
Switzerland²
Standard: EUR 5.04
¹ Shipments to Greece can take up to 14 days to reach their destination.
² Deliveries to Norway and Switzerland incur additional customs duties, taxes and charges. These are not included in the shipping costs and are invoiced separately from the parcel service. You can find more information about customs duties at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm, about import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially Swiss import turnover tax http://xtares.admin.ch/tares/login/loginFormFiller.do
³ Excluded shipping areas: Greenland, Faroe Islands, Helgoland, DOM-TOM, San Marino, Ceuta, Melilla, Vatican, Canary Islands and Andorra. No deliveries to packing stations.