Notice: Thank you for choosing to purchase from Wacom eStore (Singapore). In line with the GST adjustment from 7% to 8% and to faciliate a smooth transition,
a) all orders placed on / before 28th Dec 2022, 6pm will still be processed under 7% GST and will be delivered by 31st Dec 2022;
b) orders placed on/after 1st Jan 2023 will be processed under the new 8% GST and will be delivered on/from 3rd Jan 2023 onwards
We apologise that we will not be accepting any orders between 28th Dec, 6pm to 31st Dec 2022.
1 Scope; Wacom Account
- These Terms govern your access to and/or use of the Wacom Services, the Wacom Sites, and any associated Offerings. Other terms or conditions may apply to or govern your access to and/or use of specific Wacom Services, Wacom Sites, and/or Offerings. You agree that in the event of any conflict or inconsistency between these Terms and such additional terms or conditions, such additional terms or conditions shall govern and control, but only with respect to the specific Wacom Services, Wacom Sites, and/or Offerings to which such additional terms or conditions relate. Except as set forth in the preceding sentence or as otherwise expressly set forth in these Terms, Wacom hereby rejects and will not be bound by any term, condition or other provision which is different from or in addition to the provisions of these Terms, including for example, any term, condition or other provision submitted by you in any order, receipt, acceptance, confirmation, or other document.
- When you sign up for a Wacom Account by selecting a user name and password and by providing a valid email address (or alternatively, by using an existing social media account to provide your information), you are requesting that Wacom make you an offer to access and use the Wacom Services pursuant to the terms and conditions of these Terms. Wacom will confirm receipt of your registration request by email. If Wacom chooses to make you an offer (such decision to be made in Wacom’s sole and absolute discretion), Wacom will do so by sending you an activation link by email. This may also be combined with the aforementioned confirmation of receipt. You accept Wacom’s offer, and these Terms become effective, if and when you activate your Wacom Account by clicking the activation link. The following terms and conditions also apply to any Wacom Account created through the Wacom Services:
- You agree that the information you provide to Wacom as part of obtaining a Wacom Account and/or using the Wacom Services is and will be accurate, current, and complete. You further agree to keep your Wacom Account information, including without limitation, your email address and, if applicable, billing information (including billing address), current and up-to-date.
- Your Wacom Account is personal to you and you acknowledge and agree that you may not assign, rent, lease, loan, sell, resell, sublicense, distribute or otherwise transfer your Wacom Account to any third party. Any licenses granted to you as part of any Offering tied to your Wacom Account are likewise personal to you and subject to the foregoing restriction, except to the extent any other terms and conditions applicable to such Offering permit transfer or assignment, or the foregoing restriction on transfer or sale is prohibited by applicable law. You further agree not to use the Wacom Account, user name, or password of any other user, or permit any third parties to use your Wacom Account, user name, or password.
- You will keep the user name and password for your Wacom Account secure and confidential. You agree to inform Wacom immediately if you have reason to suspect that your user name and/or password has been disclosed to or otherwise obtained by any third party. Notwithstanding the preceding sentence, anyone using your Wacom Account on behalf of any Subscribing Organization (as defined below in Section 1.4 below) is not a “third party” for this purpose. To the maximum extent permitted by applicable law, Wacom have the right to disable your Wacom Account, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
- You acknowledge and agree that you are solely responsible for any and all uses of your Wacom Account, and any transactions and/or fees resulting therefrom.
- When you sign in to any Wacom Service with your Wacom Account for the first time, you will be prompted to accept these Terms. You must accept these Terms by clicking “I ACCEPT” or taking such other action as prompted by the Wacom Service to indicate your acceptance of these Terms. If you do not accept these Terms, you will not be permitted to complete the sign in process, and as such, you will not be permitted to use the Wacom Service. Your Wacom Account will be subject to the terms and conditions applicable to it at the time you accepted and created your Wacom Account, except as such terms and conditions are later amended or modified by Wacom as permitted by these Terms.
- The use of the Wacom Services is limited to persons over the age of 18 or equivalent minimum age in the relevant jurisdiction. Accordingly, you may not sign up for a Wacom Account, and Wacom may refuse to offer or provide you a Wacom Account, if you are under the age of 18 or equivalent minimum age in the relevant jurisdiction and do not have your parent or legal guardian’s permission to use the Wacom Services. Wacom further reserves the right to refuse to offer or provide you a Wacom Account if your prior Wacom Account was previously terminated by Wacom, or if Wacom has previously terminated or cancelled any other agreement previously entered into by you and Wacom. Accordingly, you represent and warrant that: (i) you are at least 18 years old or equivalent minimum age in the relevant jurisdiction, or have obtained your parent or legal guardian’s permission to use the Wacom Services; and (ii) Wacom has not previously terminated any prior Wacom Account owned or controlled by you, or any other agreement previously entered into by you and Wacom.
- If you are using or opening a Wacom Account on behalf of a company, entity, or organization (collectively, a "Subscribing Organization"), then you represent and warrant that you are an authorized representative of that Subscribing Organization with the authority to bind such Subscribing Organization to these terms, and that you agree to these terms on behalf of such Subscribing Organization. In such a case "you" in these terms refers to your Subscribing Organization, which shall ensure that each individual user accessing and using the Wacom Account on behalf of the Subscribing Organization complies with the obligations, limitations and restrictions contained herein.
- Your Wacom Account, where applicable, may be used across a number of online services and platforms operated by Wacom and/or its affiliated companies. However, you acknowledge and agree that additional terms and/or conditions may apply to your purchase of, access to, and/or use of any Offerings made available on or through the Wacom Services. You will be given the opportunity to review and accept any such additional terms and conditions prior to completing your purchase or signing up for any such Offerings. Notwithstanding the preceding sentence, your purchase of, access to, or use of an Offering will be considered your acceptance to the additional terms and conditions applicable to such Offering. You agree that in the event of any conflict or inconsistency between these Terms and such additional terms or conditions, such additional terms or conditions shall govern and control, but only with respect to the specific Offerings to which such additional terms or conditions relate.
2 Use of Wacom Services and Wacom Sites
- Subject to the terms and conditions of these Terms, Wacom will permit you to access the Wacom Services and use the features and/or functions associated with the Wacom Services. You may use the Wacom Services and the Wacom Sites when and as available. Although Wacom generally intends for the Wacom Services and the Wacom Sites to be available on an uninterrupted basis, the Wacom Services and the Wacom Sites will not always be available (e.g., during maintenance, changes, outages, and for other reasons). Wacom reserves the right to modify or withdraw or suspend or restrict or block access to all or any part of the Wacom Services and/or the Wacom Sites, including any features, functions, or content displayed or made available through the Wacom Services and/or the Wacom Sites, from time to time with or without notice to you, in Wacom’s sole and absolute discretion.
- You may enter into other agreements with Wacom, Wacom affiliates, and/or third parties through the Wacom Services that are specific to your access to and/or use of certain Offerings. For third party Offerings, your access to and/or use of the Offering is subject to the respective terms and conditions communicated to you by the respective third party vendor. In the event of any conflict between these Terms and any terms and conditions specific to a certain Offering, the terms and conditions specific to the Offering shall prevail with respect to your access to and/or use of the Offering only.
- From time to time there may be information on the Wacom Services and the Wacom Sites, whether or not posted by Wacom or by other users, that is outdated or that contains errors, inaccuracies, or omissions (“Inaccuracies”). The information on the Wacom Services and the Wacom Sites is informational only. Wacom reserves the right to correct any such Inaccuracies at any time, without any prior notice to you. Wacom make no representations, warranties or guarantees, whether express or implied, that the content on the Wacom Services and the Wacom Sites is accurate, complete or up to date.
- Furthermore, you acknowledge and agree that Wacom does not prescreen User Content and cannot guarantee that the Wacom Services or the Wacom Sites will be free from content that is inaccurate, deceptive, offensive, defamatory, unlawful or otherwise objectionable. The views expressed by other users on the Wacom Services or the Wacom Sites do not represent our views or values and as such, you acknowledge that Wacom is acting only as a passive channel for such distribution. Wacom will have no liability relating to any User Content or activities of other users. If you have concerns about any User Content, please notify Wacom using the copyright notice procedures in Section 7 of these Terms.
- Where the Wacom Services or the Wacom Sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Wacom has no control over the contents of those sites or resources.
3 Your Obligations
- You acknowledge that your Wacom Account and the Wacom Services are not data backup services. You agree to create and maintain adequate regular backups of any and all User Content you upload or share using your Wacom Account and/or the Wacom Services.
- You agree that you will not violate any law, breach any contract or other legal duty owed to a third party, infringe or misappropriate any intellectual property right, or commit any tort, in connection with your use of the Wacom Services. More particularly and/or in addition to, you agree not to:
- a) access or tamper with or attempt to access or tamper with any area of the Wacom Services that you are not authorized to access or otherwise attempt to probe, scan, or test the vulnerability of any Wacom or third party system or network;
- b) reverse engineer any aspect of the Wacom Services, do anything that might discover source code, or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Wacom Services;
- c) modify, translate, or otherwise create derivative works of any part of the Wacom Services;
- d) interfere or attempt to interfere with the proper workings of or any activities conducted on the Wacom Services, or access or attempt to access the Wacom Services with any bot, spider, crawler, or other automated system or process, or bypass robots.txt exclusion files or other measures as may be used to prevent or regulate access to the Wacom Services;
- e) post, upload, or distribute any User Content that is defamatory, libelous, inaccurate, unlawful (including in violation of any applicable intellectual property, personality rights, youth protection or similar laws), or that a reasonable person would deem to be objectionable, offensive, indecent, pornographic, harassing, threatening, embarrassing, distressing, vulgar, hateful, racially or ethnically offensive, or otherwise inappropriate;
- f) post or upload any User Content that contains any viruses, adware, spyware, worms, or other malicious code or any content or file that may have the effect of compromising any security or access control feature of the Wacom Services or of any Offering;
- g) impersonate any person or entity, falsely claim an affiliation with any person or entity, or access the Wacom Account of any other user without permission, forge another person’s digital signature, misrepresent the source, identity, or content of information transmitted via the Wacom Services, or perform any other similar fraudulent activity;
- h) post or send unsolicited commercial messages or advertise any goods, software, products, or services other than the Offerings available through any Wacom Services;
- i) use the Wacom Services to create products or perform services which compete or interfere with those of Wacom or its licensors;
- j) use the Wacom Services in any manner that would require the Wacom Services to be compliant with the U.S. Health Insurance Portability and Accountability Act of 1996, as amended and/or supplemented (“HIPAA”);
- k) store, maintain, process or transmit an individual’s government issued personal identifications number(s) (such as, social security numbers, driver’s license or passport numbers) or protected health information (as defined by HIPAA);
- l) infringe or misappropriate any patent, trademark, trade secret, copyright, right of publicity, or other intellectual property right or other proprietary right;
- m) invade the privacy of a third party and use personal data of third parties for commercial purposes or in some other manner that violates their rights or applicable laws;
- n) access or use the Wacom Services for any unlawful, unintended, or harmful purpose, or other than in full compliance with applicable law and these Terms;
- o) take any action which might impose a significant burden on the infrastructure for the Wacom Services;
- p) use the Wacom Services in connection with life support systems, medical devices, or any application where failure or malfunction could lead to possible loss of life; or
- q) interfere with the ordinary operation or mission of the Wacom Services.
4 Intellectual Property Rights and Licenses
- The Wacom Services may feature, without limitation, data, text, designs, graphics, logos, slogans, interfaces, icons, software, and other information (“Content”). Content that is posted by you in connection with your use of the Wacom Services is referred to herein as “User Content.” Content that is posted by or that otherwise originates from Wacom is referred to herein as “Wacom Content.”
- You retain ownership rights of any User Content posted or transmitted to or through the Wacom Services. You hereby grant to Wacom, a non-exclusive, royalty-free, worldwide, transferable and sublicensable license and authority to use, copy modify, upload, post, transmit, download, store, distribute, incorporate and otherwise exploit, and remove the User Content solely: (i) to the extent necessary to perform Wacom’s obligations or enforce Wacom’s rights under these Terms; or (ii) to ensure Wacom’s compliance with applicable laws.
- You represent and warrant to Wacom that: (i) you own the User Content which you post or transmit on or through the Wacom Services, or otherwise have the legal right to post or transmit such User Content on or through the Wacom Services; and (ii) the User Content or the posting thereof to or through the Wacom Services does not violate the privacy rights, publicity rights, intellectual property rights, or any other proprietary rights of any third party.
- The Wacom Services and all Wacom Content featured on the Wacom Services is the property of Wacom or its affiliates, licensors or suppliers, and is protected by intellectual property laws. No Wacom Content may be used, copied, distributed, republished, uploaded, posted or transmitted in any way except pursuant to the express provisions of these Terms, or with Wacom’s prior written consent. All rights not expressly granted to you are reserved. Modification or use of the Wacom Services and the Wacom Content for any other purpose may violate Wacom’s intellectual property rights, and no title to copies or to intellectual property rights in the Wacom Services and/or the Wacom Content are transferred to you – all such title and rights shall remain with Wacom at all times. You are granted only a limited, non-exclusive, non-transferable license to use the Wacom Services for your internal, non-commercial use, subject to these Terms, and for the period of time in which you maintain a Wacom Account.
- Any comments, feedback, suggestions, or ideas (“Feedback”) you provide through the Wacom Services may be used by Wacom in an anonymous or pseudonymous form. While you may continue to own all rights to such Feedback, you hereby grant to Wacom a non-exclusive, perpetual, irrevocable, royalty-free, transferable, worldwide license to use, reproduce, disclose, sublicense, distribute, modify and otherwise commercialize and exploit the Feedback, provided that the Feedback is in anonymized or pseudonymized form. If you do not want Wacom to use the Feedback, do not provide any such Feedback to Wacom.
5 Disclaimer; Limitation of Liability
- YOU USE THE WACOM SERVICES AT YOUR OWN SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WACOM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, QUALITY, PERFORMANCE, MERCHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT RELATED TO OR ARISING OUT OF THE WACOM SERVICES, ANY MATERIALS OR CONTENT, OR ANY PRODUCTS OR SERVICES PURCHASED OR MADE AVAILABLE THROUGH THE WACOM SERVICES, AS WELL AS WARRANTIES IMPLIED FROM ANY ALLEGED COURSE OF DEALING OR COURSE OF PERFORMANCE. WACOM DOES NOT WARRANT THAT THE WACOM SERVICES WILL PROVIDE CONTINUOUS, PROMPT, SECURE, OR ERROR-FREE SERVICE. WACOM ASSUMES NO LIABILITY FOR ANY ERRORS OR OMISSIONS, INCLUDING THE INACCURACY OF CONTENT, OR FOR ANY DAMAGES OR LOSSES THAT YOU OR ANY THIRD PARTY MAY INCUR AS A RESULT OF THE UNAVAILABILITY OF THE WACOM SERVICES. WACOM ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY AFFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ARISING FROM YOUR USE OF THE WACOM SERVICES.
- TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WACOM SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS OR REVENUE, LOSS OF BUSINESS OPPORTUNITY OR GOODWILL, OR REPUTATION, LOSS OF USE, LOSS OF DATA OR OTHER INTANGIBLE LOSSES (REGARDLESS OF WHETHER WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGES WERE OTHERWISE FORESEEABLE), HOWEVER CAUSED, WHETHER BASED ON CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT, WARRANTY OR ANY OTHER LEGAL THEORY. WACOM’S TOTAL AGGREGATE LIABILITY TO YOU SHALL IN NO EVENT EXCEED THE GREATER OF: (i) THE TOTAL OF ANY FEES WITH RESPECT TO ANY SERVICE OR PRODUCT PURCHASED THROUGH THE WACOM SERVICES IN THE SIX MONTHS PRIOR TO THE ACCRUAL OF THE INITIAL CLAIM AGAINST WACOM; OR (ii) US $100.00.
- Applicable laws may not allow certain limitations or exclusions of our liability, and as such, some of the above limitations may not apply to you. Notwithstanding anything to the contrary in these Terms, nothing in these Terms excludes or limits Wacom’s liability for fraud or for death or personal injury caused by Wacom’s gross negligence.
- The limitations or exclusions of liability set out in Sections 5.1 and 5.2 shall also apply for the benefit of Wacom’s directors, officers, employees, licensors, freelancers, subcontractors, representatives and agents of any kind.
- For clarity, the warranties and liability of the relevant provider of any Offerings you may purchase from Wacom, its affiliates and/or any third parties through the Wacom Services are subject to the separate terms and conditions applicable to the relevant Offering, if any.
You agree to defend, indemnify and hold harmless Wacom, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to: (i) your breach or violation of these Terms; or (ii) your User Content; or (iii) your use of: (a) the Wacom Services, your Wacom Account, or the Wacom Sites, (b) the Wacom Content; or (c) the services and products obtained through the Wacom Services, in each case other than as expressly authorized in these Terms.
7 Copyright Infringement Notification Procedure
Wacom respects third party intellectual property rights. If you believe your copyrighted work has been copied or posted on or through the Wacom Services in a way that constitutes copyright infringement, then please contact us at email@example.com and provide the following information:
- a) A description of the copyrighted work that you believe has been infringed;
- b) A description of what the allegedly infringing work is;
- c) A description of the location where the allegedly infringing work is located on the Wacom Services;
- d) An address and telephone number where you can be contacted, including an email address if possible;
- e) A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law;
- f) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright; and
- g) A statement, made under penalty of perjury, that the above information is accurate and that the signatory is the copyright owner or is authorized to act on behalf of the copyright owner
Wacom recommend that you consult with your legal advisor before filing an infringement notice, because there can be penalties for false claims.
Please use the same procedure for any claimed infringement of any trademark rights or infringements or misappropriations of other intellectual property or third party rights.
9 Term and Termination
Wacom reserve the right in our sole discretion to: (i) terminate your Wacom Account; (ii) delete any of your User Content; (iii) suspend or restrict your use of all or any part of the Wacom Sites or the Wacom Services; and (iv) suspend, modify or discontinue the Wacom Sites or Wacom Services (or any part thereof), for any or no reason, without notice, and without liability to you or anyone else. Wacom also reserve the right to block users from accessing or posting content to the Wacom Sites or the Wacom Services by using any technology available, such as blacklisting certain IP addresses or device numbers. In the event of a no-cause termination or discontinuance by Wacom, you will be entitled to reimbursement of a pro rata portion of any unused, prepaid fees paid by you to Wacom.
10 Modification of Terms and to the Wacom Services and/or Wacom Sites
Wacom has the right to change these Terms at any time. Wacom will post a notice of such changes (“Change Notice”) on the Wacom Sites. If you had provided us with an email address, in addition to posting the Change Notice, Wacom may also send to you the Change Notice to the email address which Wacom have on our record. Unless otherwise stated and regardless of whether the Change Notice has been sent to you via e-mail, the changes to the Terms will be effective within a reasonable period which is specified in the Change Notice. Your continued use of the Wacom Account, Wacom Services or the Wacom Sites will be considered your acceptance to the revised Terms.
- The Wacom Services and the Wacom Sites are directed to users residing in Singapore, Malaysia, Thailand, Indonesia, Vietnam and the Philippines. Wacom does not represent that contents available on or through the Wacom Services and the Wacom Sites are appropriate for use or available in other locations.
- Where applicable, the provisions in the Addendum shall apply to the categories of users specified therein. The Addendum shall form an integral part of these Terms and reference to these “Terms” shall include the Addendum. In the event of any inconsistencies between these Terms and the Addendum, the provisions in the Addendum shall prevail only to the extent of such inconsistencies.
- Wacom shall have the right to transfer our rights and obligations under these Terms to another organization. Wacom will notify you in writing if this happens and Wacom will ensure that the transfer will not affect your rights under these Terms. You may, however, only transfer your rights and obligations under these Terms to another person if Wacom agree to this in writing.
- These Terms will be governed by the laws of Singapore, without giving effect to its conflict of laws provisions. To the extent it may be applicable, you agree to opt out from and expressly exclude any applicability of the Uniform Computer Information Transactions Act.
- You agree that any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this Section. The seat of arbitration shall be Singapore. The tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English. You further agree that any arbitration award shall be final and binding on you.
- These Terms shall be governed and construed using the English language. Accordingly, the English version of these Terms controls in the event of any discrepancy with other translated versions of these Terms.
- If any part of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, then that part will be deemed superseded by an enforceable provision that most closely matches the intent of the original and honors the allocation of risks in these Terms and the remainder of the Terms will continue in effect.
- Wacom’s failure to act with respect to a breach of these Terms does not waive Wacom’s rights to act or as to subsequent or similar breaches.
Last modified: September 15, 2021
Wacom Singapore Pte. Ltd.
#12-09 Suntec Tower Five
5 Temasek Boulevard,
- Additional Provisions Applicable to Malaysia Only
- Additional Provisions Applicable to Thailand Only
- The provisions of Paragraph B of this Addendum shall only apply to users accessing the Wacom Services and/or Wacom Sites from Thailand.
- Section 1.3 of these Terms is amended by replacing “18” with “20” unless otherwise provided in applicable laws.
- Additional Provisions Applicable to Indonesia Only
- The provisions of Paragraph C of this Addendum shall only apply to users accessing the Wacom Services and/or Wacom Sites from Indonesia.
- In compliance with Indonesian Law No. 24 of 2009 on Flag, Language, National Emblem, and National Anthem, these Terms shall be prepared in both Indonesian language and the English language version which shall both be effective. In the event of any inconsistency between the Indonesian language and English language texts or should there be any dispute on the meaning or interpretation of certain provisions, the English language text shall prevail and the Indonesian language text will be deemed to be amended to conform with and to make the relevant Indonesian language text consistent with the relevant English language text.
- Additional Provisions Applicable to Vietnam Only
- The provisions of Paragraph D of this Addendum shall only apply to users accessing the Wacom Services and/or Wacom Sites from Vietnam.
- In relation to Section 4.1 of these Terms, you represent and warrant that the User Content does not include any State secret.
- Additional Provisions Applicable to Philippines Only