Shipping

When you purchase a Wacom product from our eStore, you want to know it's going to arrive safely and on time. So do we. That's why we use UPS standard shipping, ensuring careful handling and competitive pricing.

Environmentally friendly

The environment is important to us - this also applies to our shipments. For this reason, we do not include an additional delivery note in our packages.

With 500 delivery notes saved, we are already saving 7.5 kilograms of wood, 130 liters of water and 26.8 kilowatt hours of energy4

You can find the exact content of your shipment on your invoice and of course you can reach out to us if you have a question about your shipment. In the case of pallet deliveries, we will of course continue to enclose delivery notes.

Rates

Rates are calculated based on the value of your order and include applicable value-added tax (VAT). (Excludes Norway and Switzerland)..

Orders over 50 Euros are shipped free of charge, except orders to Cyprus and Malta where UPS Express Saver fees apply. For all other orders, standard UPS fees apply according to country of destination, as shown below.

Delivery times

You should receive your order within 2-4 business days after order confirmation date. To check on its status, please use the UPS tracking feature.

For express shipment you will receive your order within the next business day. Please note there are no deliveries on national and German public holidays and that deliveries to rural locations may take longer.

 

 

UPS Standard

Delivery time: 2-4 business days after order confirmation

Track and trace: yes

UPS Express Saver

 (within the European Union):

Delivery Time: Next business day delivery during the day to almost all European business centres. Deliveries to rural locations may take longer.

Track and trace: yes

Austria

Standard: EUR 5.99

Belgium

 Standard: EUR 5.99

Bulgaria

 Standard: EUR 5.99

Croatia

 Standard: EUR 5.99

Cyprus

Express Saver: EUR 19.99

Czech Republic

Standard: EUR 5.99

Denmark³

Standard: EUR 5.99

Estonia

Standard: EUR 5.99

Finland

Standard: EUR 5.99

France³

 Standard: EUR 5.99

Germany³

Standard: EUR 5.99

Greece¹

Standard: EUR 5.99

Hungary

Standard: EUR 5.99

Ireland

Standard: EUR 5.99

Italy³

Standard: EUR 5.99

Latvia

Standard: EUR 5.99

Lithuania

Standard: EUR 5.99

Luxembourg

Standard: EUR 5.99

Malta

Express Saver: EUR 19.99

Monaco

Standard: EUR 5.99

Netherlands

Standard: EUR 5.99

Norway²

Standard: EUR 5.99

Poland

Standard: EUR 5.99

Portugal

Standard: EUR 5.99

Romania

Standard: EUR 5.99

Slovakia

Standard: EUR 5.99

Slovenia

Standard: EUR 5.99

Spain³

Standard: EUR 5.99

Sweden

Standard: EUR 5.99

Switzerland²

Standard: EUR 5.99

¹ Shipments to Greece can take up to 14 days to reach their destination.

² Deliveries to Norway and Switzerland incur additional customs duties, taxes and charges. These are not included in the shipping costs and are invoiced separately from the parcel service. You can find more information about customs duties at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm, about import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially Swiss import turnover tax http://xtares.admin.ch/tares/login/loginFormFiller.do

³ Excluded shipping areas: Greenland, Faroe Islands, Helgoland, DOM-TOM, San Marino, Ceuta, Melilla, Vatican, Canary Islands and Andorra. No deliveries to packing stations.

4A standard package of copier paper (500 A4 sheets, 2.3 kg) requires 7.5 kilograms of wood, 130 liters of water and 26.8 kilowatt hours of energy.”  Pro Regenwald


Shipping

When you purchase a Wacom product from our eStore, you want to know it's going to arrive safely and on time. So do we. That's why we use UPS standard shipping, ensuring careful handling and competitive pricing.

Rates

Rates are calculated based on the value of your order and include applicable value-added tax (VAT). (Excludes Norway and Switzerland).

Orders over 50 Euros or £ 50 are shipped free of charge, except orders to Cyprus and Malta where UPS Express Saver fees apply. For all other orders, standard UPS fees apply according to country of destination, as shown below.

Delivery times

You should receive your order within 3-7 business days after it's been shipped. To check on its status, please use the UPS tracking feature.

UPS Standard

Delivery time: 3-7 business days after shipment

Track and trace: yes

UPS Express Saver

 (within the European Union):

Delivery Time: Next business day delivery during the day to almost all European business centres. Deliveries to rural locations may take longer.

Track and trace: yes

Austria

Standard: EUR 6.05

Belgium

 Standard: EUR 6.10

Bulgaria

 Standard: EUR 6.05

Croatia

 Standard: EUR 6.00

Cyprus

Express Saver: EUR 19.99

Czech Republic

Standard: EUR 6.00

Denmark³

Standard: EUR 6.30

Estonia

Standard: EUR 6.00

Finland

Standard: EUR 6.25

France³

 Standard: EUR 6.05

Germany³

Standard: EUR 6.00

Greece¹

Standard: EUR 6.25

Hungary

Standard: EUR 6.00

Ireland

Standard: EUR 6.20

Italy³

Standard: EUR 6.15

Latvia

Standard: EUR 6.00

Lithuania

Standard: EUR 6.00

Luxembourg

Standard: EUR 6.00

Malta

Express Saver: EUR 19.99

Monaco

Standard: EUR 6.05

Netherlands

Standard: EUR 6.10

Norway²

Standard: EUR 5.04

Poland

Standard: EUR 6.00

Portugal

Standard: EUR 6.20

Romania

Standard: EUR 6.00

Slovakia

Standard: EUR 6.00

Slovenia

Standard: EUR 6.00

Spain³

Standard: EUR 6.10

Sweden

Standard: EUR 6.30

Switzerland²

Standard: EUR 5.04

¹ Shipments to Greece can take up to 14 days to reach their destination.

² Deliveries to Norway and Switzerland incur additional customs duties, taxes and charges. These are not included in the shipping costs and are invoiced separately from the parcel service. You can find more information about customs duties at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm, about import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially Swiss import turnover tax http://xtares.admin.ch/tares/login/loginFormFiller.do

³ Excluded shipping areas: Greenland, Faroe Islands, Helgoland, DOM-TOM, San Marino, Ceuta, Melilla, Vatican, Canary Islands and Andorra. No deliveries to packing stations.